ProCall Infrastructure

Now the agriculture Verlag Munster, one of the 100 largest media companies in Germany is available the Mac variant of ProCall enterprise in a public beta version for download Starnberg, 12 April 2013 and leading specialist publisher decided for agricultural media, after upgrading the ICT infrastructure for unified communications-bestseller ProCall enterprise product novelty of procall for Mac by ESTOS. Apple and Windows workstations were equipped. Leading UC vendors in the Windows world is well established, as a first successful step in the Mac world is thus managed ESTOS. "" "The successful usage in the Munster companies indicates that ProCall enterprise in the Mac environment as regards reliability, ease of use, stability, and compatibility with the Apple Mac OS X 10.6 Snow Leopard", 10.7 Lion "as well as 10.8 Mountain Lion" adheres to the highest standards. Small and medium-sized companies with pure Mac infrastructure or mixed environments can in the future by the ProCall proven 4 + Enterprise UC-and CTI features benefit and enhance their cooperation. The public beta version of ProCall for Mac is now available for download.

The official availability is planned for early May. The agricultural publishing house went with clear requirements in the decision-making process regarding a new communication solution for the roughly 540 employees. Instrumental features such as Outlook integration on Windows and Mac side, hotkey dialing, chat features, and first and foremost were the access to the CRM system to the phone number resolution. When selecting a unified communications solution for the employed Avaya aura communication manager of system of telephony, tailored to the needs of the ICT partners were the Compart-IT solutions GmbH, as well as the Telemark Telecom mark mbH to the page. Thorsten Schmidt, responsible for IT systems and infrastructure at the agricultural Publishing House, the investment in the ESTOS based products as follows: today we especially profit from the Hotkey dialing, the contact search directly from the client and the resolution of the phone number.