Many new features and improvements when compared to the old version of Microsoft Dynamics CRM Karlsruhe, 12.07.2011 - which since April, 2011 new Microsoft Dynamics CRM 2011 version available quite a few new features and improvements when compared to the old version of Microsoft Dynamics CRM brings. The CRM specialist ec4u expert consulting ag has compiled the main advantages in comparison to previous versions: completely revised surface 1: after the introduction of the Ribbon menu bar in more and more Microsoft products such as Office 2010 and SharePoint 2010 it finally found its way into Microsoft Dynamics CRM 2011. It enables the users now, to invoke the desired functions easily and without a large number of clicks. The last used records and views are visible for each user personalized homepage. Frequently used records and views can be firmly anchored in the history and significantly accelerate the navigation through the system. 2. real-time dashboards and charts for improved BI integration: This new added function offers the possibility to embed charts directly in personalized dashboards and to put this as home in the system, for example, in contrast to earlier versions of Microsoft CRM.

The creation of charts and dashboards is possible directly through the Web interface and can be done after a short briefing by the end user. The chart functionality is designed so that if necessary deeper in the corresponding records can be linked, so that after more information is available. 3. role-based forms: it is now possible to define users or departments of different forms and that views of certain data. This, for example, a different view on the company form as the staff comes depending on role and user the Sales Manager. 4. even stronger Office integration: Microsoft Dynamics CRM 4.0 has already left its mark in the Office programs in addition to Outlook. With the new version 2011 functionality grows strongly.